SnapMark Pro Terms of Service

1. Acceptance of Terms

By downloading, installing, or using the SnapMark Pro Chrome extension ("the Software"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not install or use the Software. We grant you a revocable, non-exclusive, non-transferable, limited license to use SnapMark Pro in accordance with these terms.

2. License Terms & Usage Tiers

We offer different levels of software licenses to suit your needs:

• Free Plan: Standard features for capturing screenshots and screen recording. Permitted for personal, academic, and non-commercial use.
• Pro License: Grants a commercial license allowing use in professional contexts, including corporate environments, client consulting, and content creation.
• Pro+ License: Grants a commercial license allowing full access to visual PDF builder modules and local Wasm OCR scanners.
• Team License: Subject to seats purchased. Grants multiple individual commercial licenses for QA, developers, designers, and support teams.

3. Refund Policy

We stand by the quality of our Software. All paid subscriptions (Pro, Pro+, and Team seat licenses) come with a **7-Day Money Back Guarantee**. If you are unsatisfied with SnapMark Pro for any reason, you may request a full refund within seven (7) days of your initial purchase date by contacting us at hello@snapmarkpro.com. Refunds will be processed back to the original payment method.

4. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SnapMark Pro is a local-first utility. All file captures, video recordings, annotations, and OCR operations are executed client-side in your local browser sandbox. We do not maintain backups of your content. You are solely responsible for exporting and saving your files.

5. Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL SNAPMARK PRO OR ITS CREATORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY APPLIES TO ALL ACTIONS, WHETHE IN CONTRACT, TORT, OR OTHERWISE.

6. Governing Law

These Terms of Service and any dispute arising from your use of SnapMark Pro shall be governed by and construed in accordance with the governing laws of the State of California, United States, without regard to its conflict of law provisions.

7. Contact Details

For license inquiries, refunds, and support requests, please contact us at hello@snapmarkpro.com.